Care.com Reviews 2022 - Pros, Cons & How it Works

January 27, 2022

There should be no shame in accepting the fact, that we aren't robots who can perform the roles of a husband/wife, mother/father, or son/daughter without doing any mistakes. Juggling life is hard and it gets harder when all the responsibilities are on your shoulder without any extra help. Understanding this stressful condition, Care.com began its journey to be that extra hand of help to people, so that they can take a breather and not live life like a hamster wheel. To understand how useful Care.com is in today's time, we must know what it is? Care.com review is a critical analysis of the service which helps you to decide whether you should avail of the service or not. The purpose of the Care.com review is to help you understand that sometimes an extra helping hand is all you need to make life a little easier and happier. 

 

What is Care.com and how does it work?

A Massachusetts-based company, founded in 2006, Care.com is one of the first sites that enabled people to avail caregiving services for their children, old parents. It also provides caregiving solutions for special needs care, pet care, housekeeping services, tutoring, and errand-running.

On the other hand, this platform also gives an opportunity to those who want to earn some extra bucks by becoming a caregiver. Care.com has been one of the first platforms that had introduced people to the world of side-hustles back in the day. 

So who all can use Care.com?

In a nutshell, it is for everyone. If you are a working individual who needs someone to take care of their child when they are at the office then you can use Care.com, or if you are a home maker but needs a tutor for your children to help them with their homework and studies then also you can use Care.com.

Furthermore, Care.com also provides experienced caregivers for elderly and sick patients who can look after their old parents or family members. 

How does it work?

Care.com works for both caregivers and care seekers. 

So, if you are seeking a job as a caregiver then below are the following steps to register yourself as a caregiver on Care.com-

  • 1. Visit their website, https://www.care.com/
  • 2. Click on the option "apply to jobs"
  • 3. Give the details of the service you are providing
  • 4. Register your name, address, phone number and email address. 

Any educational backgrounds needed?

For registering at Care.com you do not need to have any educational qualifications as such but if you are providing services that require particular qualifications and certifications, then you should have those necessary certifications. 

As a caregiver, you can create a free account as well as a premium account with additional features by paying a fee. Once, you have registered yourself with Care.com, then they shall verify your experiences, background and certifications. After the examination, if your application passes through their checks, you'll be able to browse jobs and set your rates, working hours and your area accordingly. 

If you are using Care.com to find a caregiver then you would have to follow the following steps- 

  • 1. Visit the Care.com website
  • 2. Click on the buttons for child care, senior care, pet care etc as per your need. 
  • 3. Once you have made the selection then you would require to put in your zip code through which you'll be shown the providers that are matching your criteria in your area. 

How do we know whether the Caregiver is genuine or not?

As a policy of Care.com, it ensures that all the caregivers registering with Care.com are genuine and certified caregivers. All caregivers are scrutinized to confirm their experiences, references, backgrounds, certifications are authentic. Once they pass these verifications then only they are listed on Care.com as caregivers assuring clients 100% safety. 

What are the membership fees of Care.com?

  • Basic Family Membership: For families, you can choose the free basic membership.
     
  • Premium Family Membership: An annual premium membership costs $39, $78 ($26/month) for three months, and $156 ($13/month) for twelve months.
     
  • The background checks on potential candidates are also paid for. Various types of background checks are available. The cost of a background check can range from as little as $50 to as much as $300, depending on the level of detail you require.
     
  • Premium Membership Caregivers: Caregiver premium membership costs $20 per month. Additionally, you can pay for additional services, such as providing a background check and appearing at the top of people's lists.

Is Care.com safe for both caregivers and care seekers

There is no denying that it isn't easy to open your doors and give the safety of your loved ones in the hands of a complete stranger nor is it easy to walk into someone's house without knowing them and working for them for long hours. The fear of working with strangers is mutual for both caregivers and care seekers. 

Therefore, to ease this fear and to break the ice between the caregivers and care seekers, Care.com provides both the families and caregivers an extensive guide on how to stay safe during the interviewing process. They guide both parties on what to look for in the profiles, what kind of questions are necessary to be asked on the initial meeting and how to verify and interpret the background checks. 

Furthermore, Care.com also provides an extensive FAQ (frequently asked questions( for both parties. Their FAQs contain detailed and informative responses, which can minimize the need for contacting customer service.

Pro's and Cons- The Analytical Care.com reviews

The Pros

Largest caregiver service provider

Over the years, Care.com has established itself in more than 20 countries. 

Established and trustworthy

Being one of the oldest players in the industry, Care.com has proven itself to be an established and efficient service provider with a huge network of professional caregivers. 

An array of services

One of the best features of Care.com is that it offers caregivers who offer an array of services. From babysitting, child tutoring, elderly care, pet care and many more. One can always be assured of finding an extra hand of help at the time of need through Care.com. 

User-friendly website

Not to worry if you aren't tech-savvy as Care.com is a user-friendly website that easily navigates the users to their desired categories along with a smooth registration process.

Scrutinized background check

Care.com efficiently ensures that a deep background check is of both caregivers and care seekers so that there is no compromise of safety of either party. 

The Cons

Everything has a price

Care.com offers little for free on either the caregiver or care seeker side. You will need to pay monthly if you wish to schedule interviews and respond to people's inquiries.

Confusing pricing structure

Aside from Care.com's "pay to play" structure, they make it very difficult to understand how much membership costs.

Scammers are a concern

While Care.com isn't a classic scammer, they can't guarantee that people on their site won't be. But there have been instances where someone has posed as a caregiver but turned out to be a thief. 

Caregivers get duped too 

There have been instances where even caregivers have had bad experiences of dealing with rowdy families, not proper payments and shabby working circumstances. 

Background checks aren't 100%

It is pertinent to highlight that Care.com is a digital platform so relying completely on what it has published on its website wouldn't be sufficient. It is caregivers' and care seekers' duty to do the background checks at their own end, communicate the needs beforehand and keep things crystal clear right from the beginning to avoid any unpleasant situation. 

The Takeaway 

Care.com is providing one of the most essential services that we require in today's time as today everyone's life is moving at a fast pace where people are juggling their long working hours and home front all at once. This chaotic life not only leads to a stressful environment but also takes a toll on the individual’s own health and mental well-being. Furthermore, with overburdening responsibilities on just one person, it is bound that there can be errors in taking care of the child, its education, or worse scenario even in case of a sick person.

The sole reason for availing a caregiver is to have someone appointed full-time so that things are taken care of without any mistakes. A professional and certified caregiver is trained to deal with children, elderly people and patients who would give their whole time and concentration in taking care of the person for whom they have been appointed. 

By having someone as an extra helping hand, one can easily manage their home and work life while also taking a little break for themselves to rejuvenate and re-energize themselves to handle the hustle of life. 

On the other hand, Care.com is a great opportunity for people who are seeking a way to earn some extra money. Times are challenging and financial security is a key priority for many of us. Therefore, by becoming a caregiver, one is able to earn money through a reputed job without worrying about living in a hand-to-mouth situation with just one job. 

Care.com reviews have been written with a critical viewpoint so that the readers can know about this platform and its services and avail such services to make their lives a little easier and hassle-free. 

Remember, you aren't Hercules who needs to carry all the weight. Share your burden a little with Care.com to "live" your life and not just survive.