Review: Is it Worth Booking Beauty Appointments?

March 16, 2023

What if you could book a last-minute beauty appointment online without worrying about availability or quality? offers an easy-to-use online platform that connects customers with the best beauty and wellness services in their area, making it simple to book appointments and find new and trusted providers.

Top 15 Online provides an in-depth review of, highlighting the platform's key features and benefits for customers looking to book beauty and wellness services online. With our comprehensive Treatwell review, customers can make an informed decision about whether the platform is right for their needs.


About is a leading online marketplace that connects customers with beauty and wellness services across Europe. With over 25,000 salons and spas listed on the platform, offers a wide range of services, including hair styling, nail care, massage, waxing, and more. 

The platform is designed to help customers easily book appointments with top-rated beauty and wellness professionals, while also providing a convenient and reliable platform for salon and spa owners to manage their businesses. 

With a user-friendly website and mobile app, is dedicated to making the process of booking beauty and wellness services simple, transparent, and stress-free for both customers and businesses.


The objective of

The objective of is to make it easier for customers to find and book beauty and wellness services in their area. With a vast network of over 25,000 salons and spas across Europe, offers a convenient platform for customers to browse, compare, and book appointments online. The platform also allows customers to read reviews and ratings of each salon and spa, ensuring that they can make an informed decision before booking. aims to create a hassle-free experience for both customers and service providers, enabling them to connect seamlessly and efficiently. Overall, provides a valuable service that streamlines the process of finding and booking beauty and wellness appointments, making it a go-to platform for anyone looking for quality services in their area.


The Booking Process on

  • ◾  Users can search for salons, spas, and other beauty services by location, treatment type, or venue name.
  • ◾  Each listing includes photos, reviews, and a description of the services offered.
  • ◾  Users can select a date and time for their appointment, and many venues offer flexible scheduling options.
  • ◾ offers a secure checkout process, with multiple payment options available.
  • ◾  Users receive email and/or text message confirmations of their bookings, as well as reminders leading up to the appointment.
  • ◾ also offers a loyalty program called Treatwell Rewards, where users can earn points towards future bookings.
  • ◾  Users can manage their bookings and cancel or reschedule appointments through their account.

The booking process on is designed to be easy and user-friendly, with plenty of information and options available to help users find the right beauty service and schedule their appointments at their convenience.


How does the app work? has an app that allows users to browse and book beauty and wellness appointments on the go. Here's how it works:

  • ◾  Download the Treatwell app from the App Store or Google Play Store.
  • ◾  Create an account or sign in using your existing Treatwell login details.
  • ◾  Browse the available services by category or location, and select the one you're interested in.
  • ◾  Choose a date and time that works for you from the list of available appointments.
  • ◾  Book your appointment and receive a confirmation email or push notification.
  • ◾  Manage your bookings and view your upcoming appointments in the app.
  • ◾  Use the app to search for new services and deals, and save your favorites for later.

The Treatwell app is easy to use and offers a convenient way to book beauty and wellness appointments on the go. However, some users have reported issues with the app crashing or not showing accurate availability, so it's worth double-checking your booking details before confirming.’s Range of Services offers a wide range of beauty and wellness services to its customers, including haircuts, massages, facials, nail treatments, and more. With over 25,000 spas and salons on their platform, customers can easily book appointments for their desired service at their preferred location.


1. Hair Salons offers a comprehensive list of hair salons and hairdressers in different locations across the UK. From basic haircuts to intricate styling and coloring, customers can browse a range of services and prices to find a salon that suits their budget and preferences.


2. Hair Removal Services offers a variety of hair removal services at affordable prices. From waxing to laser hair removal, their range of salons caters to all hair types and skin tones. Prices vary depending on the type of service and location, but customers can easily compare options and book appointments online.


3. Massage Salons offers a variety of massage treatments in top-rated salons and spas across the UK. From Swedish to deep tissue massages, customers can find a range of options to relax and rejuvenate. Prices vary depending on the location and type of massage, but the website offers a transparent and easy booking process.


4. Nail Salons offers a wide range of nail services at different price points in various locations across the UK. From basic nail care to luxury treatments, customers can find the perfect nail salon or nail bar to suit their needs and budget.


5. Face Treatments offers a variety of facial treatments, including facials, peels, and microdermabrasion. Prices vary depending on the specific treatment and location but start at around £30. Customers can book appointments online and choose from a range of salons and spas across the UK.


6. Beauty Salons Offering Body Treatments offers a wide range of body treatments from top beauty salons. Customers can choose from a variety of services such as massages, body wraps, and exfoliating treatments. Prices vary depending on the location and type of treatment. Customer Support offers a customer support service that can be reached through multiple channels. Customers can get in touch with the support team via phone, email, or live chat. The support team is available from Monday to Friday, 9 am to 8 pm, and on weekends from 10 am to 6 pm

They are quick to respond and aim to resolve any issues or queries as soon as possible. In addition to the support team, customers can also browse through the FAQ section, which covers a wide range of topics, from bookings to refunds. Overall,'s customer support is reliable, and efficient and ensures a seamless experience for customers.


Pros & Cons of

Wide range of services available Prices may be higher compared to other salons and spas
Convenient booking process Limited availability in certain areas
User-friendly website and mobile app Some users may experience technical issues with the website or app
Extensive customer reviews for each service provider Cancellation policies may be strict for some services
24/7 customer support is available Some services may have limited availability or require advance booking
Discounts and deals available for certain services Some customers may have difficulty finding a suitable service provider based on location or availability
Loyalty points program for repeat customers Some users may prefer to book directly with a salon or spa rather than using a third-party platform.


Treatwell refund and cancellation policy allows customers to cancel or reschedule their appointments with the service providers. The refund and cancellation policy varies depending on the individual salon or spa's cancellation policy. In case of a refund, customers need to contact the customer support team within 48 hours of the appointment. may issue a refund if the customer is unable to reschedule the appointment. However, if the customer cancels an appointment after the salon's cancellation policy deadline, there may be a cancellation fee charged by the salon. It is important for customers to carefully review the cancellation policy of the salon or spa they book through and contact the customer support team for any cancellations or refund requests.


Get a gift card offers gift cards that can be used to purchase services at any of their partner salons or spas. Gift cards are available in various denominations and can be personalized with a message. They can be delivered instantly via email or printed out and presented as a physical gift. customer reviews: Trustpilot

On Trustpilot, has a rating of 4.5 out of 5 stars from over 36,000 customer reviews, indicating a high level of customer satisfaction. Customers have praised the ease of booking and the range of services offered by the platform, as well as the professionalism and skill of the salon and spa staff. Some customers have reported issues with canceled appointments or difficulty getting in touch with customer service, but these complaints are relatively rare.



In conclusion, is a reliable platform that offers a wide range of beauty and wellness services to customers across the UK. With its user-friendly website and app, customers can easily find and book their desired services, as well as leave reviews and ratings to help others make informed decisions. also provides a convenient payment process and excellent customer support services, including live chat and phone support. 

However, the platform has some limitations, such as its limited availability in some areas and the lack of control over the quality of services offered by its partner salons and spas. Additionally, some customers have reported issues with cancellations and refunds. 

Overall, is a great option for anyone looking for convenient and affordable beauty and wellness services, but it is important to do your research and read reviews before booking any services to ensure the best possible experience.



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