ZULILY Online Shopping Reviews 2022 - Good Way to Shop or Just Hype?

February 18, 2022

Zulily is an ecommerce business that operates differently than most others. To begin shopping on Zulily, you must first create a free account. Then, rather of having a defined variety of things that are always accessible, Zulily sells new stuff every day during its daily discounts, which normally last 72 hours. Every day, Zulily has thousands of new arrivals. Up to 70% savings on your favourite brands and boutique labels! There's always something new and fascinating to uncover, such as family treasures, unusual selections, and the best deals. Get the Zulily app for on-the-go shopping and daily offers. 

Every day, Zulily offers a wide range of products, including clothing and accessories for the entire family, children's items, home décor, beauty products, gadgets, and more. Sometimes sales will focus on a specific product, such as casual women's jeans, or a subject, such as home organising. Other times, they'll just carry a single brand, such as Cole Haan shoes. Plus, they frequently offer one-of-a-kind products that you won't find anyplace else!

The majority of what they sell are bulk orders from goods companies on discount. When these things arrive, they are immediately dispatched to all customers who have ordered them. Technically, this is a "flash-sale" website. Meaning that sales on a range of items are only available for a limited period. The product is no longer accessible on the internet once the deal has ended.
 


 

Is Zulily legit?

Zulily is both legal and risk-free. They are not, by any means, a con. Their company operates as a middleman, locating amazing offers and compiling them in one spot to assist customers in getting the greatest discounts. They have operations in North America as well as 80 other countries worldwide. Although their website is secure, its privacy policy states that your personal information may be sold to third parties.

They are always on the lookout for new vendors to offer items to retailers and corporations like Under Armour, Kitchen-aid, Tom's Shoes, Apple, Macy's, and many others. The fact that they collaborate with so many well-known businesses adds to their credibility.

 

Is Zulily safe?

Consumer Affairs reports and websites like Trustpilot have raised issues about the firm. There are several concerns with the return policy for things that are damaged or do not fit. While the return charge for damaged products is refunded in full, the same cannot be said for things that do not fit. The Terms and Conditions make this quite clear. No one reads this information, so many are astonished when they have to pay to return items and only get store credit.

Furthermore, because this firm buys in bulk from goods manufacturers, there are several concerns with shipment timeframes. Because of shipping delays from the goods source or Zulily turnaround difficulties, several individuals have had their items take more than a month to arrive at their homes. When it comes to Zulily's reliability and trustworthiness, this causes a slew of issues.
 

Customer Service

Customer service is another area where the organisation has received a lot of negative feedback. Many consumers were worried about customer service after having bad encounters with representatives or follow-up. Many customers have complained that their customer service experience was poor since the agents were unable to help them.

Another concern raised in Zulily's customer service evaluations was the frequency with which customers had to phone in to try to correct their orders. With each new representative, people have the impression that they are starting from the beginning. Either the customer support staff do not record your calls or they are unable to keep track of each client encounter.
 


 

Cancelling orders

You can cancel your order within 30 minutes after placing it by going to the "My Orders" page. If you decide after that short period of time, you must contact customer care. Which, based on cancellation reviews, means you'll almost certainly wind up obtaining that thing. However, you might not have to pay for it in the end.
 

Features

  • 18-HOUR DEALS - Get the best deals on our newest arrivals and super special offerings.
     
  • SAVVY BUYING - Instead of stocking up on inventory, we place orders with our brand partners after sales have ended. This is how we are able to provide such fantastic bargains that are well worth the wait.
     
  • SAVE TIME AND MONEY ON SHIPPING - Order many things to save the most money. If you place an order today, you'll get free delivery on any subsequent orders for the remainder of the day. Orders placed on Friday and Saturday will receive FREE delivery for the rest of the weekend!
     
  • CREDIT CARD ZULILY - Create an account to get a $15 discount on your first transaction, and choose Smart-pay to split your order into three simple payments.
     
  • FAVORITES - Tap the heart icon to get notifications about goods you're interested in.



     

Payment Methods

Visa, Mastercard, PayPal, Venmo, Apple Pay, gift cards, and store credit are among the payment methods accepted. They also accept special credit cards from their parent corporations.

Pros:

  • A wide range of goods
  • Website and app are simple to use.
  • Several payment alternatives are available.

Cons:

  • Customer service is suspect.
  • Product-related issues
  • Shipping costs and problems

 

Conclusion

Zulily features a lot of amazing bargains on a variety of items, including children's apparel, cosmetic products, shoes, and men's and women's clothing. You should expect products to take longer to arrive than on other sites. If you're buying for a particular event, you'll need to plan ahead of time.

In the most fundamental sense, the firm is legitimate. They are forthright about how the company functions and about the costs. On a more subtle level, new buyers may be taken aback by the clothing's quality, the late shipment, and the inadequate or non-existent return policy.

While they rose to amazing heights in their early years, Zulily.com reviews show that recent history hasn't been so kind. Over the years, the value of the stock has plummeted. QVC, on the other hand, bought the company for $2.4 billion in cash and equity in 2015.

They've been generating headlines and growing their reach since then, indicating a promising future for the company. If you're ready to forgo quality for cheaper things that you'll abandon within a short amount of time, Zulily is a terrific alternative. It's likely that under the new administration, the Zulily review composit may improve, but only time will tell.